When saying thanks, downplay the part about you

When I wrote here about a friend’s rant over a thank you gone wrong, I didn’t anticipate a part two on the theme – at least not this soon.  But I’m back a few weeks later with a sorry story of my own about a thank you that missed the mark. (Let’s hope there won’t […]

When saying thank you, remember why

Most of us learned everything we need to know about saying thank you while still in kindergarten. Yet a lot of nonprofit folks, including those working in faith-based settings, do a really rotten job of voicing appreciation. For example, there’s the time it takes many small (and some bigger) nonprofits to get a thank you […]

Generosity in quotes: Marjorie Pay Hinckley

“Thank you’ is a wonderful phrase. Use it. It will add stature to your soul.”   Marjorie Pay Hinckley, author of Small and Simple Things and other books

Three reasons to acknowledge bequest donors during their lifetimes

We recently received notice from a donor couple through our denomination’s foundation that the ministry is named in their will.  How do we thank the couple? Is it appropriate to reach out to them? We certainly don’t want to hasten the day of their homecoming or have any appearance of that in the communication!  ( […]

And all God’s people (should) say thank you

“I think that Christians generally are poor at expressing gratitude or celebrating.” So wrote a reader in response to a recent Generous Matters post about the healthful benefits (among many) of an attitude of gratitude. I wish I could argue with her sorry claim, but sadly, I have met my share of ingrates among the […]

Generosity in quotes: Meister Eckhart

“If the only prayer you said was thank you, that would be enough.” Meister Eckhart (Eckhart von Hochheim O.P), 13th century theologian and mystic

Money talks. Are you listening?

I heard about a ministry that was engaged in an ambitious planning process. Consultants had been hired and staff positions created. Advisory, implementation, and discernment teams were flown in from every corner of the country. And volunteers had been recruited to crisscross the constituency listening for advice about the future direction of the ministry. It […]

Put the focus on thank you, please.

Fundraising maven Pamela Grow has presented her followers with a daring challenge: for one whole year, cease donor acquisition activities. “What if you made 2013 the year of the individual donor and got off the acquisition treadmill, once and for all?” she asks. (Read more here.) I get her point, despite my aversion to either/or […]

Tips for perfecting your thank you

Recent days have brought a flurry of articles through my in-box that praise the power of a simple thank you. An appreciative word is good for business, we’re told. “Thank you” leads to reciprocal generosity. It’s a tough cookie who’s immune to the motivating effects of acknowledgement and thanks, researchers report. The take-away for fundraisers? […]

What part of thank you don’t you understand?

Maybe it was just me, but the just completed end-of-year “gold rush” seemed unusually vociferous, what with the addition of emails, texts, and tweets to the usual direct mail onslaught. Even the stodgiest of charities jumped into the online fundraising waters, panning for riches beside the early adapters. Frantic fundraisers left no method of asking […]